Customer Service – German/Deutsche 1000 views18 applications

Know German and have experience in tourism?

Are you well organized, a fast learner and interested in building a career with a great travel company in Iceland? If so, then we might have a great job for you!

A progressive and successful travel services company in Iceland is looking for a German speaking person in customer service to join their team as they head towards global growth and expansion with their Reykjavik operations.

Requirements:

  •  Proficient in German
  •  Passionate
  •  Willingness to learn
  •  Forward and big picture thinker
  •  Proactive
  •  Hard working
  •  Customer service focused
  •  Problem solver

Responsibilities:

  • Arranging tours and accommodation
  • Using a booking system to secure holidays
  • Collecting and processing payments
  • Advising clients on travel arrangements, e.g. visas and passports
  • Sending out itineraries to clients
  • Keeping clients up to date with any changes
  • Dealing with complaints or refunds
  • Monitoring sales opportunities in German market

 

The salary is generous and competitive. We also offer other fun perks and benefits like trips within and outside of Iceland a number of times a year.

More importantly, we offer an environment where you can learn, improve and be inspired by other talented people. This is a place to grow and reach your professional goals. Join us today!

If you think you’ll be a good fit, send us an email to job@swappagency.com or click the “Apply for this job” below.

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ABOUT SWAPP AGENCY

Swapp Agency is an innovative recruitment firm in Reykjavik that focuses on helping people find jobs and companies to fill their openings in Iceland.

Swapp offers a range of services to their clients in operational support.

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Vinnuskipti ehf
Laugavegur 176, Reykjavik / Iceland

Job@swappagency.com
Phone: 00354 – 5195570

Kennitala: 6206171800
Vasknúmer: 128557