Client Assistant – Keflavík

Job Expired

Indie Campers provides campervans and other road trip vehicles in destinations across Europe through a seamless and personalized online experience. With a dedicated customer care team, they take out the hassle of planning a road trip and provide local travel advice, highlighting special places for an unforgettable road trip.

Indie Campers is looking for a Client Assistant to join their team in Keflavík.

Main tasks:

  • Direct contact with the clients, providing great customer service. 
  • Receive and deliver the campervans (check-ins and check-outs).
  • Using professional oral and written communication skills to register guests, process payments and explain the van.
  • Maintain updated information on van availability, reservations, and guest communications.
  • Perform all the supportive functions in order to make sure operations run smoothly, including picking up guests from/to the airport and prepare vans.
  • Verify and prepare vans before each booking.
  • Performing inspections and keeping complete, accurate records of the vehicle’s condition. 


  • Relevant experience in hospitality/tourism or a customer service position.
  • Degree in Tourism or Hospitality is a plus.
  • Fluent in English and Icelandic.
  • Valid driver’s license and confidence to drive a campervan.
  • International study or work experience is a plus.
  • Outgoing and friendly personality and a natural talent for customer service.
  • Excellent communication and people skills.
  • Dynamic and proactive approach.
  • Problem Solver: Flexibility and availability for last-minute challenges and ability to focus on customer satisfaction.
  • Responsible, organized and capacity for critical reflection.

Please apply by clicking on the button below or by sending your CV with “Client Assistant” in the subject line to We look forward to hearing from you!

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Swapp Agency is an innovative recruitment firm in Reykjavik that focuses on helping people find jobs and companies to fill their openings in Iceland.

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